HEART 9/11’s (Healing Emergency Aid Response Team) mission is to
Respond immediately to natural and man-made disasters;
Rebuild infrastructure in hard-hit areas to meet immediate needs;
Recover by building resiliency for individuals, families and communities.

FDNY, NYPD, PAPD and the NYC Building Trades, recognized the world over, have come to define the safety,
security and spirit of New York City. These are the men and women we trust in times of triumph and tragedy. They were brought to their knees, but came together at Ground Zero – First Responders and Building Trade Members alike – to recover and rebuild. These are the expert volunteers of HEART 9/11.

On September 11, 2001, Bill Keegan was a Port Authority Police Department (PAPD) Lieutenant with over fifteen years on the job. He was assigned as the Night Operations Commander of the World Trade Center
(WTC) Rescue/Recovery Mission. He and his team would spend nine brutal months on the WTC Recovery
Mission, and from it, the mission of HEART 9/11 was born.

HEART 9/11’s vision is to assure that small and large communities alike have
access to the unique skills of highly trained and experienced New York Police
Department (NYPD), Port Authority Police Department (PAPD), Fire Department
of New York (FDNY), Greater NY Building Trades and emergency personnel
in times of crisis, whether across our country or internationally.

Founded in 2007, HEART 9/11 is now over 400 core volunteers strong — an expert-led, volunteer driven, nonprofit disaster relief organization committed to a mission of rebuilding communities and rebuilding lives of individuals coping with disasters and related trauma, including our returning veterans. HEART 9/11’s volunteer professionals leverage their unparalleled experience, to support, supplement and transfer skill and knowledge to suffering communities in the same spirit that the world supported our community of New York City after September 11, 2001.